SiteLock
Powerful website security & protection designed for you
Comprehensive website security software protects your website from malicious cyber threats. This includes the protection of your site code and web applications.
Depending on your website security package, you’ll receive daily website scans, automated malware removal, and vulnerability/CMS patching, as well as a web application firewall to block harmful traffic before it ever reaches your site.
Renewal & billing
All sites are automatically renewed until explicitly deleted. Please note that SiteLock does not have a grace period for renewal or restore option after deletion. To safeguard your sites against unintended deletion we will reserve the costs from your balance 7 days before the actual renewal. When you delete the site or order a new plan in this period the reservation will be released. If no reservation can be made due to insufficient balance one day before the renewal date the site will be permanently deleted.
Changing the plan for a site creates a new full subscription period regardless of the remaining term of the current subscription.
SiteLock Lite
A SiteLock Lite subscription is included wth all Sectigo certificates. To use this offer, first complete the certificate request. For as long as the certificate has the ACTIVE status you can order a SiteLock Lite subscription for the same domain name, or any of the SAN domains, for free. Use the quote option to check if the request is correctly matched to the certificate. The SiteLock Lite subscription will renew automatically, if no certificate is active at the time of renewal anymore the regular price will be charged.
Testing
On OT&E we have a mocked version of the SiteLock, most functionality for provisioning should work exactly as on production. If you do have any issues please contact us.
User & authentication
SiteLock account usernames must be globally unique. We recommend setting usernames programmatically to avoid conflicts. The recommended approach is to concatenate the brand name with a unique identifier, such as a customer number, either raw or hashed. E.g. YourBrand-90456921
Configuration
Besides the account/site provisioning calls available currently there a more advanced integration is possible for automatic configuration of the account and services. Please contact us if you are interested in this.